To return an item, you must notify the office at info@edelmanartvault.com within 14 days of receipt of the item to receive an authorization #. (Put the word "RETURN" in the subject line.) Place the authorization # on the front of the package next to the label when shipping.
To receive a full refund, insure the package for the full amount paid when shipping. Return shipping fees are the buyer's responsibility.
No refund will be given if the item appears to be worn or altered in any manner or if the item's tags have been removed.
If an item is damaged in shipping, it must be reported within 48 hours after receiving the item. Notify the office at info@edelmanartvault.com to receive an authorization #. Make certain to put the word "DAMAGED" in the Subject line.